Frequently Asked Questions (FAQs)

Below are some of the common questions we get asked about mobile phones. Feel free to have a look at some of them.

Can I get a phone service with bad credit?

The answer to this question is a sound-Yes! You can get a phone service even with a poor credit score. In fact, there are some mobile network providers that have specified service packages for people with bad credit. All you have to do is find out which ones they are and you are good to go. Some of these providers could carry out a credit check and still give you their services even with your bad credit as long as you can prove your commitment to regular payments. For instance, through paying the high deposit they will request.

Do mobile services get upgraded?

As I mobile phone user, you might wonder if mobile services ever get upgraded. Well, the servers are the ones that are usually upgraded by the mobile service providers. Once servers have been upgraded and various software are updated, you should be able to notice some smoother performance when making your calls or surfing the internet.

What happens if I lose my phone?

Well, it depends on the package you are using. In case you are using PAYG plan, losing your phone wouldn’t have a huge impact. You’ll simply continue your payments from where you left when you lost your phone. On the other hand, you might actually experience some financial loss when using the prepaid plan, especially if you take long to get a replacement phone. It’s always recommendable to have some mobile insurance in the event that you happen to lose your phone.

Where do I find the best smartphone?

With technology nowadays, you can find a smartphone almost anywhere in the United Kingdom. There is no such thing as the best smartphone, since latest models are constantly being produced. Therefore, if you think you own the best phone on the block, think twice. Some new model is likely to outdo it any time soon. What you need is get the smartphone that suits you most. Take your time. Visit reputable and reliable shops and test out a few mobile phones. It shouldn’t take too long to find your best smartphone.

What is the right age to give my children smartphones?

The earlier the better, as long as it doesn’t interfere with academic performance and social life. It’s good to expose your child to the developing world while they are still young. However, smartphones could have a negative impact to children as well. Things such as games could lead to addictions and cause underperformance at school and lower their interest in outdoor games that are fundamental for their physical growth. Therefore, it is your obligation as the parent or guardian to ensure you limit your kid’s access to their phones.